We offer three ways to order:
|Online:||The fastest way is our online form, using a secure web page that will encrypt your credit card and address information. We also accept PayPal, please contact us for details.|
|Mail or FAX:||We are happy to accept money orders, personal or company checks, but we must wait for them to clear before sending out your merchandise. If paying by money order, a U.S. Postal Service Money Order will expedite your order. To order by Mail or Fax, place your order online, then print out your email confirmation number and mail it with you payment, or FAX it to us with your credit card number written on the bottom.|
|Phone:||If wish to order by phone or have any questions, please contact us at (818) 887-1474.|
Los Angeles County residents will have
8.75% sales tax added to their order.
|Prices and specifications subject to change without notice.|
|Actual item ordered may vary from item pictured.|
|Sorry, we are not responsible for typographical errors.|
|Domestic orders are usually shipped UPS Ground or U.S. Mail. |
International orders are usually shipped via UPS or U.S. Express Mail.
Listed shipping rates apply to UPS ground-shipped or US Mail-shipped orders within the contiguous United States only. Other locations may be higher.
|For orders outside the contiguous U.S.: |
Any customs, import duties and/or local taxes levied by your country and/or locality, as well as any brokerage fees, are your responsibility. These charges are beyond our control and we cannot predict what they may be. Contact your local customs office for further information. Please feel free to e-mail us for more info.
|Please inspect your order upon arrival and immediately notify the carrier and contact us at Duetto Motors if shipment is damaged or incomplete or incorrect.|
|Most problems can be solved with an e-mail or a phone call! We want to make you happy, so please e-mail or call us for help if there's a problem.|
|All returns must first receive a Return Authorization Number. Unfortunately, items returned to Duetto without prior authorization must be refused and returned at the customer's expense. |
Click here to request a return authorization number, or call us at (818) 887-1474.
Products may be returned for refund within 30 days provided product and packaging is in like new condition with all packing materials intact. Please open and inspect the package upon delivery to ensure that it is the correct item and that it is not damaged or incomplete. The 30 day return period begins on the date of delivery, not the date of installation or first use. If you receive a shipment and plan on having it professionally installed or if you expect a delay before you begin using the product, please be sure to inspect it as soon as it is delivered.
Duetto Motors cannot be responsible for an incorrectly shipped item once it has been installed, so please be sure to check the item before you give it to your installer.
Incomplete or damaged shipments must be reported to Duetto Motors LLC immediately. We reserve the right to charge a 15% restocking fee on all returns not due to our error.
|Installed electrical items may not be returned for refund, but may be exchanged for same item if defective.|
|Special Orders and clearance items are not returnable.|
|All returned items must be shipped insured. Duetto Motors LLC will not be responsible for any uninsured return that is lost or damaged during shipping.|
|All freight on returns must be prepaid. No C.O.D.s will be accepted.|
|Shipping & Handling charges are not refundable for items returned or exchanged not due to our error. In the event of a return due to our error or due to a defective item, we can only refund return shipping charges up to the cost of the original shipping & handling charge. Additional shipping costs incurred by using premium shipping services or third party shippers are the responsibility of the customer. |
International and/or rush shipping charges are not refundable.
|In the event of a legal dispute, the customer agrees that the case will be filed in Los Angeles, California.|
|Don't worry! If there's a problem, we'll work together with you to try and solve it.|
|Products sold by Duetto Motors LLC are covered under the manufacturer's warranty. The warranty period starts from the date of purchase, not the date of installation. The warranty does not cover labor, failure of a related component, failure resulting from faulty installation, nor would the liability of Duetto Motors LLC exceed the cost of the original product purchased.|
|It should be assumed that all products purchased from Duetto Motors LLC were designed and intended for off-road application and should not be used on vehicles intended for use on public roads. Installation of these parts may void the manufacturer's warranty coverage on your vehicle. Duetto Motors LLC is not liable for improper use of equipment.|
|Duetto is committed to your privacy--that's why we'll never share, sell or give away your name, e-mail address, home address, phone number or anything else to any other party. |
We're doing our best to protect your privacy and to keep your e-mail box spam-free. If you have any questions or any suggestions on how we can improve, we'd love to hear from you... please drop us a note and let us know.
Gerry, Gary and Lucy
Mazda and Miata are registered trademarks of Mazda Motors of North America, Inc.
and are used by Duetto Motors LLC solely for identification purposes.